Workshop Booking Terms & Conditions

These Booking Terms & Conditions apply to bookings of hula hoop workshops, teaching sessions and related workshop services provided by Hoopshoppen.

Any specific terms stated in an individual booking confirmation or agreement form part of the booking and will apply together with these Booking Terms & Conditions.

1. Booking Confirmation

A workshop booking becomes binding when the agreed booking has been confirmed in writing by Hoopshoppen and, where a deposit is required, the deposit has been paid.

Before confirmation, the workshop details will be agreed with the client. The written booking confirmation will normally include:

  • Type of workshop booked
  • Date, time and location
  • Workshop duration
  • Expected number of participants and age group
  • Agreed price
  • Deposit, where applicable
  • Payment terms
  • Cancellation terms
  • Any relevant practical requirements

2. Deposit and Payment

Unless otherwise agreed in writing, a deposit of 25% of the total booking price is required to secure the workshop booking.

The remaining balance and payment deadline will be stated in the booking confirmation or individual agreement.

Any additional costs agreed in advance, such as travel, accommodation, venue hire or workshop materials, will be specified separately where applicable.

The booking is not considered secured until any required deposit has been received.

3. Cancellation by the Client

Plans can change. If you need to cancel a workshop booking, please give written notice as soon as possible.

A workshop may be cancelled without an additional cancellation fee up to 48 hours before the agreed start time. Any amount already paid will be handled in accordance with the individual booking agreement and applicable law.

If a workshop is cancelled less than 48 hours before the agreed start time, the 25% deposit may be retained to cover preparation already carried out and the loss of the opportunity to accept another booking for the same period.

Where additional non-refundable costs have been incurred specifically for the workshop at the client’s request, including specially purchased materials or venue hire, these may also be charged where agreed in advance and permitted by applicable law.

Any cancellation charge will not exceed what Hoopshoppen is entitled to claim under the agreement and applicable law.

Where mandatory consumer protection legislation gives a private customer additional rights, those rights take precedence over these cancellation terms.

4. Rescheduling

If your plans change rather than being cancelled entirely, please get in touch as early as possible.

Where possible, a workshop may be moved to another available date by agreement.

Any additional costs resulting from the change, such as travel, venue hire or specially purchased materials, will be communicated before the new date is confirmed.

Rescheduling is subject to availability and cannot always be guaranteed.

5. Cancellation by Hoopshoppen

If Hoopshoppen is unable to carry out the agreed workshop due to illness or another unforeseen circumstance, the client will be informed as soon as reasonably possible.

Where possible, an alternative date will be offered. If rescheduling is not suitable or possible, payments received for the workshop that cannot be provided will be refunded.

Hoopshoppen will not retain payment for a workshop that is cancelled by Hoopshoppen and cannot be rescheduled, except for any separate goods or services already supplied where applicable.

6. Force Majeure

Neither party will be responsible for failure or delay in performing the booking where this is caused by circumstances beyond that party’s reasonable control and the consequences could not reasonably have been avoided or overcome.

Depending on the circumstances, this may include severe weather, restrictions imposed by public authorities, major transport disruption, natural disasters or other exceptional events that make the agreed workshop impossible or unsafe to carry out.

If such circumstances arise, the parties will first try to find a reasonable alternative, such as rescheduling the workshop.

Any payments relating to services that cannot be provided will be handled in accordance with applicable law and the circumstances of the individual booking.

7. Workshop Requirements

A suitable space must be available for the workshop, with enough room for participants to use hula hoops safely.

Unless otherwise agreed, hula hoops required for teaching will be provided by the instructor.

If Hoopshoppen is asked to arrange a venue, the cost of venue hire will be added to the booking price where agreed in advance.

The organiser is responsible for providing accurate information about the expected number of participants, age group and any relevant practical circumstances that could affect the workshop.

Any specific requirements concerning the workshop space, equipment or accessibility will be communicated before the booking is confirmed.

8. Workshop Materials

Some workshops may involve materials purchased specifically for the individual booking, including workshops where participants build their own hula hoops.

Where special materials have been ordered or purchased specifically for a confirmed workshop with the client’s agreement, the agreed material costs may remain payable if the workshop is subsequently cancelled.

This applies only to costs that have actually been incurred or committed to for the individual booking and cannot reasonably be cancelled, returned or used elsewhere.

Any such material costs and conditions will be communicated before the materials are ordered.

9. Safety and Participation

The safety and well-being of workshop participants are important to Hoopshoppen.

Participants are expected to follow the instructor’s guidance and use the provided equipment responsibly.

The organiser must ensure that the workshop area is suitable for the planned activities and free from avoidable hazards.

Children must be supervised appropriately by the organiser or accompanying responsible adults, unless otherwise agreed.

Participants should inform the instructor of any relevant physical limitations or circumstances that may affect their ability to participate safely.

Hoopshoppen may adapt or stop an activity where necessary to protect the safety of participants.

10. Changes to the Booking

Changes to the date, location, duration, number of participants, workshop format or other significant booking details must be agreed in advance.

Changes may affect the price, required materials or practical arrangements.

Any additional charges will be communicated and agreed before the change is confirmed.

11. Consumer Rights

Nothing in these Booking Terms & Conditions is intended to restrict rights that private consumers cannot waive under applicable Norwegian law.

Where mandatory consumer legislation applies and conflicts with a provision in these terms, the mandatory legal provisions take precedence.

Different individually negotiated terms may apply to bookings made by businesses, schools, organisations and other professional clients.

Every workshop is different. If you have questions about a workshop, need a custom setup or have special requirements, please get in touch before booking.

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